LEGAL INFORMATION

Les Mentions légales

LEGAL NOTICE

Château d’Étoges undertakes to comply with all laws relating to the creation and operation of a website. The publisher draws users’ attention to the following points:

Access and Terms of Use

This website, available in French and English, is an informational site intended both for Château d’Étoges clients and non-clients, hereinafter referred to as “users”. This site is governed by French law. Users acknowledge having read and accepted these terms and agree to comply with them.

Users are reminded that the confidentiality of correspondence is not guaranteed on the Internet and that it is their responsibility to take all appropriate measures to protect their own data and/or software.

Hyperlinks and Information Provided

This website includes information provided by third-party companies and hyperlinks to other websites that were not developed by Château d’Étoges and are not under its responsibility.

The existence of a link from the Château d’Étoges website to another site does not constitute endorsement of that site or its content. Users must use such information with discernment and critical judgment. The publisher cannot be held liable for the information, opinions, or recommendations expressed by such third parties.

Any hyperlink to the Château d’Étoges website must be subject to prior express authorization from the publisher. The content provided on this website is for informational purposes only and may be revised at any time.

Users are reminded of the risks inherent in electronic transmission of information: delays, omissions, or inaccuracies may occur. The information is provided “as is”, regardless of its source.

Pricing

Access to this website is free of charge, excluding Internet service provider fees and telephone communication costs billed directly by operators.

For further information, users may contact the website administrator via the “Contact us” section.

Data Protection (Informatique et Libertés)

Personal data entered by users on the Château d’Étoges website and collected by Château d’Étoges as data controller will only be used and shared with the recipients listed below, as declared to the French Data Protection Authority (CNIL), for the following purposes:

Newsletter subscription management
Email alerts
Handling information requests
Commercial prospecting

Fields marked with an asterisk in forms are mandatory for processing these operations. Failure to provide required data will prevent access to the relevant services.

Recipients of Data
Service providers acting as subcontractors: users expressly agree that their personal data may be transmitted to subcontractors performing essential technical and operational tasks on behalf of Château d’Étoges.

Unless the user objects, Château d’Étoges may process this data (including via email or telephone) for its own purposes or on behalf of its commercial partners.

Users have the right to access, modify, object to, and rectify their data in accordance with French Law No. 78-17 of January 6, 1978.

To exercise these rights:

By post: to the Editor-in-Chief
By email: to the Webmaster

Commercial solicitations by automated calls, email, or fax, as well as any transfer or rental of data for such purposes, will only occur with prior consent.

Personal data is only disclosed to third parties to comply with legal and regulatory obligations.

Cookies

Users are informed that, when accessing the site, information may be temporarily stored in memory or on their hard drive to facilitate navigation and use of personal areas.

Users acknowledge being informed of this practice and authorize Château d’Étoges to use it. They may refuse cookies via their browser settings. However, this may limit or prevent access to certain services.

Copyright

This website must be considered as a whole. Its content is intended strictly for personal use and may not be reproduced or communicated, in whole or in part.

All content (texts, images, sounds) is the exclusive property of Château d’Étoges or its partners. Any reproduction, distribution, or use beyond personal purposes is prohibited and constitutes infringement, potentially leading to civil and criminal liability.

The name “Château d’Étoges” and its logo may not be used without prior written consent.

The website, its code, and CMS are licensed under LECHEIN/ABSOMOD.

Information on Partners

Although Château d’Étoges makes reasonable efforts to use reliable sources, it does not guarantee that all information on the site is accurate, complete, or up to date.

Tourism listings are provided by official organizations and are automatically integrated without prior verification. Despite quality control efforts, Château d’Étoges cannot be held responsible for content that may violate public policy, laws, or contain discrimination.

Such information is provided for personal use only and may be modified or removed without notice.

Editorial content (articles, practical information) is provided for informational purposes only and does not replace professional advice.

Accordingly, Château d’Étoges disclaims all liability regarding accuracy, completeness, or updates of such content.

Downloading or copying content does not grant any rights. Users may not reproduce, transmit, modify, or use the website for public or commercial purposes without prior written consent.

Users undertake:

Not to misuse services or personal data
Not to offer products/services generating direct or indirect revenue
Not to restrict access to the site
Not to alter any content
Not to send unsolicited bulk communications

Surface areas mentioned are indicative only.

GENERAL TERMS AND CONDITIONS OF SALE
Acceptance

Any reservation, deposit, or prepayment implies full and unconditional acceptance of these Terms and Conditions, excluding any other documents.

Reservation

Reservations must be guaranteed by:

Written confirmation (email, fax, or mail), and
Valid credit card details, or
Prepayment at least 10 days before arrival

For bookings of three rooms or more (or banquets), a deposit schedule applies. Failure to comply may result in cancellation.

Reservations are confirmed upon issuance of a booking number. Any modification or cancellation must be made in writing and confirmed by the hotel.

Late cancellation:

Less than 5 days before arrival (1–3 rooms)
Less than 1 month before arrival (4+ rooms)

Late cancellations, no-shows, or early departures result in full charge. Deposits are non-refundable, non-transferable, and non-exchangeable.

Single occupancy in a double room is charged at the double rate.

Accommodation

Rooms are located in the Château and its Orangerie.

Check-in: from 4:00 PM
Check-out: before 12:00 PM

Dogs are allowed in the hotel (on a leash): €20 per animal/night.

Restaurant

Dogs are not allowed in the restaurant.

Unless specified, beverages are not included.

Once a meal has started, service continues through to coffee. Entertainment may only take place after dessert and with prior approval.

Menus may change depending on supply of fresh products, without compensation.

A reserved but unused dinner incurs a €40 fee per guest.

For groups over 10:

Menu confirmed 15 days prior
Final guest count 72 hours prior (basis for billing)

Service hours:

Lunch: 12:30 PM – 2:00 PM
Dinner: 7:30 PM – 9:15 PM

In case of delay, the hotel may adapt service to comply with closing times.

Additional Information

All areas are non-smoking.

The property includes potential hazards (moats, ponds, forest). Children must be supervised at all times. The hotel declines all liability for accidents.

Any damage caused will be charged.

Events require prior written approval. The organizer must restore the premises at their own expense.

Château d’Étoges may cancel in cases of force majeure (strike, fire, power outage, water damage, etc.).

The organizer is responsible for unpaid extras of guests.

No compensation may be claimed for incidents beyond the hotel’s control (e.g., utility outages).

All disputes fall under the jurisdiction of competent courts.